7u7u Privacy Policy

Overview

This Privacy Policy applies to all players who register and use the 7u7u platform at 7u7u.live. It covers every way in which 7u7u collects, processes, stores, and shares your personal data — whether you access 7u7u through a web browser, the 7u7u mobile app, or any other method.

7u7u is committed to handling your personal data with care and transparency. We understand that Bangladesh players want to know exactly what happens to their information when they sign up and play on 7u7u. This policy is written to answer those questions clearly, without hiding anything in complicated legal language.

By registering a 7u7u account, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or continue to use the 7u7u platform.

Data We Collect

7u7u collects personal data in three ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from third-party service providers such as payment processors.

7u7u does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

How We Use Your Data

Every piece of personal data that 7u7u collects is used for a specific, legitimate purpose. We do not process your data in ways that go beyond what is described in this Privacy Policy.

• Account Management — To create, maintain, and secure your 7u7u account, including password recovery and account verification.
• Payment Processing — To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Identity Verification — To verify that you are who you say you are, that you are over 18, and that your payment method belongs to you.
• Fraud Prevention — To detect and prevent fraudulent activity, money laundering, and violations of the 7u7u Terms and Conditions.
• Responsible Gaming — To monitor gaming patterns and identify players who may need responsible gaming support or intervention.
• Customer Support — To respond to your queries, complaints, and support requests efficiently and accurately.
• Platform Improvement — To analyse usage patterns and improve the 7u7u platform, games, and user experience.
• Marketing Communications — To send promotional offers and updates to players who have opted in to receive them.
• Legal Compliance — To comply with applicable laws, regulations, and lawful requests from authorities.

Legal Basis for Processing

7u7u processes your personal data on the following legal bases:

• Contractual Necessity — Processing required to fulfil the contract between you and 7u7u, including account management and payment processing.
• Legal Obligation — Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate Interests — Processing carried out for 7u7u's legitimate business interests, such as fraud prevention and platform security, where those interests are not overridden by your rights.
• Consent — Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Data Sharing

7u7u does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment Providers — bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies and are not permitted to use your data for any other purpose.
• Identity Verification Services — Where 7u7u uses a third-party service to verify your identity, that provider receives only the data required to complete the verification check.
• Legal Authorities — 7u7u will disclose personal data to law enforcement or regulatory authorities where required to do so by law, or where necessary to prevent fraud or protect the safety of players.
• Business Transfers — In the event of a merger, acquisition, or sale of 7u7u's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer before it takes effect.

Data Retention

7u7u retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The general retention periods applied by 7u7u are as follows:

• Account and Registration Data — Retained for the duration of your account and for five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction Records — Retained for five years from the date of each transaction.
• Identity Verification Documents — Retained for five years after account closure or the completion of the verification process, whichever is later.
• Support Communications — Retained for two years from the date of the last communication.
• Usage and Technical Data — Retained for 12 months from the date of collection, after which it is anonymised or deleted.

When personal data is no longer required, 7u7u deletes or anonymises it securely. Data that has been anonymised — meaning it can no longer be linked back to you — may be retained indefinitely for analytical purposes.

Security

7u7u takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 7u7u platform.
• Encryption at rest for all stored personal data, including payment account details.
• Access controls that restrict internal access to personal data to employees and contractors who need it to perform their job functions.
• Regular security audits and vulnerability assessments of the 7u7u platform.
• Two-factor authentication options for player accounts to prevent unauthorised access.

While 7u7u takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you believe your 7u7u account has been compromised, contact 7u7u support immediately so we can take action to secure your account.

Cookies

7u7u uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. Cookies are small text files stored on your device when you visit 7u7u.live.

• Essential Cookies — Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Analytics Cookies — Used to understand how players navigate the 7u7u platform, which pages are most visited, and where players encounter issues. This data is aggregated and anonymised.
• Preference Cookies — Used to remember your settings and preferences, such as your preferred language and display settings.

You can control non-essential cookies through your browser settings. Disabling analytics or preference cookies will not prevent you from using 7u7u, but some features may not work as expected. 7u7u does not use third-party advertising cookies.

Your Rights

As a 7u7u player, you have the following rights over your personal data. To exercise any of these rights, contact 7u7u support at [email protected]. All requests are handled within 30 days.

Minors

The 7u7u platform is strictly for adults aged 18 and over. 7u7u does not knowingly collect personal data from anyone under the age of 18. If we become aware that a player is under 18, we will immediately suspend the account and delete all associated personal data, except where retention is required by law.

If you believe that a minor has registered a 7u7u account, please contact 7u7u support immediately at [email protected] so we can investigate and take appropriate action.

Policy Changes

7u7u may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last updated" date.

For significant changes that materially affect how we use your personal data, 7u7u will make reasonable efforts to notify registered players via the contact details on file before the changes take effect. Continued use of the 7u7u platform after an updated Privacy Policy is published constitutes your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7u7u handles your personal data, the 7u7u support team is available 24 hours a day, seven days a week.